News Updates

Family Packages Update from April 2018

For changes to benefits and entitlements that are taking place in 2018 click here.

For questions and answers on the Family Package click here.

For information on the Winter Package click here.

Current Scam Alerts from IRD

Click here for latest scam alerts from IRD (Feb 2018)
Changes to Tenancy Act

Click here for changes to the Tenancy Act.
Changes to the Tenancy Act impact the following areas:
  • Smoke Alarms
  • Insulation
  • Tenancy Abandonment Process
  • Enhanced Enforcement Function
  • Retaliatory Notice

Benefit Changes from April 2016

There are a number of changes that will take place to benefits from April 2016. For the latest information click here to visit the work and income website.

Meet Aunty and Herman Falaefa - It's All Good Show

Meet Aunty and her well-meaning nephew Herman Faleafa. They are two new characters on a show called "It's All Good" just launched by the Commerce Commission to help us learn our 'rights from our wrongs'. The first episode is all about getting a loan. Click here to view.


CBNZ is very pleased to continue to be involved in the MSD's "Redesign of Budget Services". Many members have attended workshops being held around the country. Both John Exton (CBNZ Vice Chair and General Manager of Kingdom Resources Ltd) and Sharon Soper (Jubilee Budget Advisory Service in Invercargill) have also represented CBNZ at special MSD workshops held in Wellington, most recently in August 2016.

Click here to visit their website for the latest updates.

Insights and Current Experiences of Clients - click here
Redesigning Budget Services Update 6 March - click here

Budget Service loans $4m interest free as it reaches its 25th anniversary Kingdom Resources in Christchurch has over 100 trained volunteer budget advisors. Last year it helped 3000 people (adults and their children) with free budgeting and employment advice.

Read more in the Christchurch Mail Article published on June 5, 2014.

GLO-BUG available nationwide
Helping clients to manage their electricity bill is important, especially over the winter months. There are a number of options available, with GLO-BUG being one practical pay-as-you-go solution for some clients and they don't have to buy the actual 'GLO-BUG' to enjoy the service.

Budget Advisors are able to call a direct GLO-BUG line 09 589 3133 to talk directly to a GLO-BUG representative during business hours from 9.00am to 5.30pm.
Click here to visit

Youth Budgeting Modules Launched for Community Groups 13 May 2014
On May 13th in Auckland, CBNZ launched 4 special training modules to be used by CBNZ members for community groups. 15 tutors from across the country attended, including those from Auckland, Hamilton, Wellington, Christchurch and Invercargill.

This is a development following the launch of the Youth Budgeting Programme course run throughout the country for Lead Providers since October 2012. To date, 400 students have gone through the programme out of over 40 programmes.

This course has made a difference in the spending habits of many youths. One said, "My benefit used to last me 3 hours, now it lasts me all week!".

Boost for Budget Services (May 2014)
Click here to see Hon Paula Bennett's Press Release announcing $22m boost for budget services.

Benefit Changes April 2014
Benefit changes 2014

Do you have a MSD Contract?(Published Winter 2013)
We've had a rollercoaster ride over the past year or so regarding MSD audits which had started to be undertaken by FACS rather than CYF. Many budget services, as requested, relinquished their CYF approval status.

This is all going to change again. The latest information from the MSD hot off the press is the following:
The Ministry of Social Development (MSD) is introducing a single consistent MSD-wide Approvals framework for all its providers that comes off the back of the establishment of a MSD-wide Approvals team. The changes are to provide a consistent quality assurance process over all funding streams across the Ministry. The Approval Standards are targeted according to the service types and client groups you work with. The Approvals Framework is from Levels 1-5. Level one deals with more intensive care services. Levels 2-5 reflect the level of compliance required for a broad range of services the Ministry funds.

Budget service providers have been assigned a level 4. Providers that are currently approved will be asked to complete a self-review on a two yearly basis, rather than undergo a full on site assessment by an approval assessor.

The request for this self-review will be initiated by the Ministry near the due date. Those Budget services who relinquished their approval will have their approval status re-established automatically. Your Ministry contact will be touch when your contract comes up for renewal to take you through what needs to be done in detail. You will receive the information you need, when you need it from the Ministry.